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CXPA/ATD Greater Boston Joint Meeting

This quarterly event, the first of its kind, brings together two professional organizations - The Association for Talent Development (ATD) and the CXPA - each of which focuses on the two most critical aspects of the human side of business--hiring and training the right people, building a culture of empathy and trust, and ultimately delivering customer experiences that together shape the overall success of a business. Customer and employee experience transformation expert, Megan Burns, will lead us through an in-depth discussion on how the focus on employee experience along with learning and development practices ultimately drives the customer experiences that help organizations succeed. Join us in this special multidisciplinary event to learn how and where the employee experience, through learning and development, connects to and supports the ultimate customer experience.

Earlier Event: April 24
Private Client Event
Later Event: June 24
Customer Contact Week Vegas 2019